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Returns Policy

  1. We realise that from time to time you may order in error and as your supplier we will assist you to correct the situation.
  2. If you need to return an incorrect or faulty item, please call us on 01253 404774 to notify us and then complete a Returns Form.
  3. Returned goods must be received within 28 days of the date of invoice included with the goods. We advise you to obtain proof of posting for items being returned by post.
  4. Please securely label and suitably package the goods in the original packaging, inclusive of all accessories, operating instructions and guarantee card. Unfortunately, goods cannot be accepted for credit if the seal has been broken or any outer packaging has been removed or damaged.
  5. For Faulty/Damaged Goods we will immediately despatch a replacement product and authorise the return of the damaged goods. Upon receipt of the goods by the Company, full credit in the value of the goods and any handling or delivery charges will be issued.
  6. A Re-Stocking Fee may be charged between 10-20% and any cost of the return of the goods to the Company will be charged to the Customer.
  7. No Refund of any handling or delivery charges applied to the goods will be given.
  8. Please send returns to us at: MC Repairs Ltd. Returns Dept. Unit 1, Avroe Crescent. The Pavilions. Blackpool. FY4 2DP.
  9. This Returns Policy Does Not Affect Your Statutory Rights.